How it works

A simpler front door, with real care governance behind it

Tender Touch is built as a managed care network, not an open gig board. Technology makes access faster, while Care Leaders protect continuity, safety, and family communication.

01

Request care

Share who needs help, the preferred schedule, and the kind of support that would make home life safer or easier.

02

Review the scope

A Care Leader checks the request, clarifies risk and preferences, and confirms whether the service fits the available care scope.

03

Match with intent

The platform prioritizes eligibility, geography, availability, continuity, and client preferences before speed.

04

Coordinate each visit

Families know who is scheduled, caregivers see the approved plan, and visit completion is documented.

05

Stay accountable

Concerns, changes, and missed-visit risks are routed back to a human owner instead of disappearing into a queue.

Matching priorities

Safety and fit come before convenience.

The business plan uses the phrase "Uber for caregivers" only as a shorthand for access. The operating doctrine is different: care needs continuity, role clarity, and supervision.

  • Legal service scope and credential requirements
  • Client location, schedule, and continuity needs
  • Caregiver availability, travel fit, and workload balance
  • Client preferences, routines, language, and relationship fit
  • Safety flags, escalation needs, and Care Leader review

Ready when you are

Start with the need, not a job post.

The first step is a private care request that helps Tender Touch understand the person, the home, and the support needed.